Why Choose Cygnet?
Join our dynamic team and unleash your full potential as we embark on an exciting journey of growth and innovation, where your skills and passion will be nurtured to thrive and make a meaningful impact!
IT Support Staff
Job Descriptions :
- Responsible for installation, evaluation, and improvement of computer, software and network system development
- Execute systems and network design, documentation, implementation, testing, and ensure components meet business needs and work together seamlessly
- Generating sign ins for new hires during the onboarding process
- Resolving IT support requests from staff / customer
- Logging all service requests and updating tickets as needed
- Analyze staff / customer needs, identify vulnerabilities in IT system then implement solution
- Implement applications, software update and upgrade as needed
- Train employees / customers in using software and hardware, and provide technical support when needed
- Troubleshoot any IT hardware, software and IT equipments related issues
Qualifications :
- Maximum age 35 years old
- Having 3 years experience in same field
- Having bachelor’s degree in Information Technology major
- Strong written & verbal communication skills
- Familiar with linux OS operations (such as: standard linux commands (ls, cp, mv), ssh, cron)
- Familiar with networking basics (such as: TCP/IP, DNS, DHCP, NAT, VPN, routing, firewall)
- Familiar with Windows OS administrations and troubleshooting (such as: Event Viewer, Device Manager)
- Familiar with the concept of virtualization
- Having knowledge on programming language is advantageous
- Having experiences on IT hardware is advantageous
- Having knowledge on shell scripting or iptables is advantageous
- Having knowledge on mikrotik is advantageous
- Having knowledge on powershell is advantageous
- Having knowledge on VM/docker operation is advantageous
Interested to join with us?
Send your resume to hrd@cygnet.co.id
